How to live a slow life for seven days？ The authoritative response is coming!

From March 14th to 20th, Shenzhen carried out three rounds of full-time nucleic acid testing in the whole city.　At the same time, buses and subways are out of service, community communities, villages in cities and industrial parks are under closed management, and the city’s personnel are not necessarily absent. 　 　　

According to the news released by Shenzhen, the comprehensive group of the Office of the Municipal Epidemic Prevention and Control Headquarters made an authoritative response to relevant issues. 　

Q1: Does the closed management of residential areas and villages in the city mean that no access is allowed at all?

Closed management does not mean that you can’t get in and out, but strict enclosure management is implemented. In principle, only one or two entrances and exits are reserved, and an "electronic sentry" (scanning the "place code") is set at the bayonet. Security personnel are on duty 24 hours a day, and the temperature must be measured, masks must be worn and the "health code" must be lit before you can pass.

At the same time, the "residents’ white list system" management is fully implemented, and residents who are not in their own communities or villages in the city refuse to enter.

Q2: How to arrange the time table for the whole city’s three rounds of nucleic acid testing within seven days?

The city’s personnel completed three nucleic acid tests in seven days, namely "three tests in seven days" and "one test every other day".

Q3: The "one-day inspection" screening has been carried out in Futian and other four districts. What has changed since the new policy came out?

Futian, Nanshan, Luohu and Baoan districts continue to carry out nucleic acid screening in accordance with the "one-day inspection", while other districts carry out "three-day inspection" for all employees in accordance with the unified deployment of the city.

Q4: How do citizens implement the "three rounds of nucleic acid"? Is nucleic acid detection strong enough?

According to the notice of the street and community, the citizens completed at least three rounds of nucleic acid testing in an orderly manner. The Municipal Health and Health Commission and all districts have prepared sufficient testing manpower and resources.

Q5: Are taxis, online car rentals and private cars restricted?

The city’s taxis and online cars are not stopped, and citizens and friends can also take them at airports, railway stations and high-speed railway station; At the same time, private car travel is not restricted.

When you take a taxi or take a car online, you need to show a 24-hour negative nucleic acid certificate or a nucleic acid sampling certificate (record) on the same day (within 24 hours), and scan the place code and bright code. In addition to the internet, you can also call 95128 to book a taxi.

Q6: Are the entrance and exit passages affected? Are there any changes in the arrangements for high-speed rail flights?

The entry and exit channels are not closed. If you really need to leave the depth, you can leave freely with the negative certificate of 24-hour nucleic acid test.

In addition, because an area of our city has been upgraded to a high-risk area, if you go to other places, you will be quarantined and controlled by your destination for 14 days.

The flights to Shenzhen in medium and high risk areas have been reduced, which is subject to the announcement made by the airline official website. In order to ensure the travel needs of citizens, airports, railway stations and high-speed railway station have opened dedicated feeder lines, which only maintain unilateral operation, and passengers can only get off on the way.

Q7: What is the current material reserve situation? Can delivery be guaranteed?

The supply of edible agricultural products such as rice flour oil, meat, eggs and poultry is sufficient and smooth. Major agricultural leading enterprises, agricultural batch farmers’ markets, major shopping malls and supermarkets, and e-commerce platforms have prepared sufficient supplies of living materials in advance, and will continue to increase the supply of living materials.

On the last mile of unimpeded delivery of living materials, distribution personnel and volunteers are fully serving. District governments provide green channels for nucleic acid detection for distribution personnel, strengthen epidemic prevention protection, and ensure timely delivery of living materials.

The market supervision department has stepped up law enforcement, severely cracked down on price gouging and hoarding, and ensured that the supply of living materials is sufficient and stable.

Q8: How to complain and report the price inflation during the control period?

You can call 12315 and 12345, or leave a message in Guanwei and Tik Tok of the Market Supervision Bureau.

Q9: During the control period, can the tourism industry and homestays receive passengers normally?

Hotels and B&Bs in Shenzhen are open normally, and check-in passengers must issue negative nucleic acid certificates within 24 hours or nucleic acid sampling records of the day (negative records of the previous day are required).

Personnel from high-risk areas in China or whose health codes are red and yellow shall be implemented according to relevant epidemic prevention regulations.

Q10: If there is a need for medical treatment and medicine purchase during the control period, how to solve it?

Residents can go to hospitals and pharmacies by car or by taxi or online car. Pay attention to personal protection on the way.

Q11: How to guarantee the service for special people?

All districts and streets have announced the hotline service. If you have special needs, you can call in time and seek help from your community.

Futian District 28813300, Luohu District 82201625,

Yantian District 25365365, Nanshan District 26662526,

Baoan District 2996999, Longgang District 84621532,

Longhua District 2332001, Pingshan District 28344742,

Guangming District 88211335, Dapeng New District 2833959, Shenshan 22100494.

Q12：Are there any feedback channels for special problems during the control period?

The hotline service and the 12345 public hotline in all districts are kept open 24 hours a day and can be answered at any time.

At the same time, each district will also announce the hotline service numbers of streets and communities within its jurisdiction to listen to and solve everyone’s demands and problems in time.

Q13: What should I do if the company still informs me to go to work normally?

Except for public service enterprises such as water, electricity, fuel oil, gas, communication, sanitation, grain, oil, meat and vegetables supply that guarantee citizens’ life and the basic operation of the city and those that guarantee Hong Kong’s supply, all enterprises will work at home and suspend production and business activities. Such enterprises can apply for a special pass from their street.

Except for life supermarkets (including farmers’ markets), pharmacies, medical institutions and catering enterprises (which only provide express delivery service) that guarantee the basic needs of citizens, other business places and stores will be closed.

In addition, you can complain to the human resources department in time at 0755-12333.

Q14：How do financial institutions implement the epidemic prevention and control policies such as stopping operations or working at home in the Notice?

Financial institutions are also important departments to ensure the basic operation of urban economy, society and epidemic prevention and control, and also need to ensure the normal operation of key positions in core departments.

First, a small number of business outlets of banks, insurance and other institutions can arrange staff to be on duty according to the minimum range standard to ensure the emergency financial needs of citizens and enterprises.

Second, financial institutions such as securities, funds, futures, etc. send key personnel to the office building according to the minimum scope standard to ensure uninterrupted system and smooth operation of trading business.

Third, the Shenzhen Stock Exchange, the settlement center and other important financial infrastructure institutions send key personnel to the office building according to the minimum scope standard, and implement personnel backup to ensure the normal operation of financial infrastructure and ensure the smooth operation of the city’s financial system and financial market.

Fourth, if all financial institutions have home conditions, they should work at home in principle, and at the same time, open online service channels to guide the masses to handle business and reflect their demands through the Internet and mobile APP. The staff of financial institutions who really need to do business and enter the office should strictly implement the "two points and one line" prevention and control requirements, do a good job of personal protection, enter with a 24-hour negative nucleic acid certificate, and cooperate with the community and office buildings to do a good job of "sweeping the place code, electronic sentry+bright health code+travel card" and other requirements.

Q15: How to define the permitted public service enterprises and the guaranteed Hong Kong supply enterprises, and by whom?

Public service enterprises refer to enterprises in water, electricity, fuel oil, gas communication, sanitation, grain, oil, meat and vegetables supply and other industries that guarantee citizens’ lives and the basic operation of the city.

Safeguarding the supply enterprises in Hong Kong mainly involves the supply of fresh products in Hong Kong. There are two categories: one is the supply of live pigs, and the customs department conducts quota management. The second category is the supply of other fresh products, mainly market-oriented operation, which is specifically managed by the commercial department.

Q16: Can enterprises in industrial parks with closed management operate normally?

Under the premise of taking various epidemic prevention measures, enterprises in the park can operate normally.

Source: Shenzhen Publishing, Shenzhen News 20

Shenzhen Hospital of Guangzhou University of Chinese Medicine